Nº 001 · For small & independent clinics
Two vets, three rooms, and the call no one has time to make.
Loop turns it into routine.
Every clinic wants consistent follow-up. Almost none have it. Loop runs the call your team does not have time to, the same way for every patient.
Two-week pilot on your real patients. No commitment beyond that.
Nº 002 · The honest state
The honest state of follow-up in a 2 to 4 vet clinic.
Some patients get a call. Most do not. There is no system. There is goodwill and there is what time allows.
- 01
Reception is doing five things
Phones, check-in, payments, reminders, and on-the-fly triage. The follow-up call is a lovely idea that never happens.
- 02
Doctors have different habits
One vet calls back personally; another never does. The patient experience depends on which doctor they saw.
- 03
No record of what happened at home
When the patient returns, you are reconstructing the last 7 days from memory. Sometimes the owner does not even mention something important.
- 04
Rechecks slip the calendar
Recheck compliance depends on the owner being asked at exactly the right moment. Without a system for post-discharge follow-up, most rechecks simply do not happen, and the clinic never knows.
Nº 003 · How Loop fits
What Loop changes for a small team.
Loop runs the follow-up call so your team can focus on the in-clinic work, and gives every owner the same standard of care.
- 01
Every patient, every visit
Loop calls without your team lifting a finger. The same rhythm whether you saw 12 patients or 38.
Same standard · quiet Monday or busy Saturday.
- 02
Notes any team member can act on
Structured summaries. No clinical training needed to read them. Pass them to the right doctor, file them, or escalate.
Read in 15 seconds · act in 30.
- 03
Recheck and rebooking on autopilot
Loop closes calls with the next-step ask: schedule the recheck, refill the script, return for vaccination.
Forward-booking · built into the call.
Nº 004 · The shape of it
Consistent follow-up shows up in retention and rebookings, not just reviews.
Owners who hear from the clinic in the first 48 hours rebook more often, refer more often, and report fewer late-stage problems. Loop makes that the default, not the exception.
- Fig. 01 3×
more rechecks scheduled when Loop closes the loop versus relying on the owner to call back.
Nº 005 · Heard on a Loop call
We thought we had decent follow-up. Then Loop ran for two weeks and we realised three rechecks had slipped through that nobody had spotted.
Nº 009 · The next step
See Loop run a week of your own follow-up.
A 20-minute demo, then a two-week pilot on your real patients. No commitment beyond that.
Early access slots are limited.