Nº 001 · For multi-vet hospitals & groups
One follow-up standard, every doctor, every department, every patient.
One standard, every location.
At hospital scale, follow-up stops being a habit and becomes a system. Loop is the system: same standard everywhere, with the data your leadership has been asking for.
Two-location pilot. Same template. We bring you the numbers.
Nº 002 · What scale does
What scale does to follow-up.
More volume means more variation. Without a system, every doctor builds their own habits, and leadership has no way to see what is happening.
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No portfolio-level visibility
You can see appointments and revenue. You cannot see whether anyone called the patient after the surgery.
- 02
Different doctors, different standards
Some teams call every post-op. Others never do. The patient experience varies by location, by shift, by personality.
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Hard to train consistency at scale
A new hire learns from whoever is on shift that week. Quality drifts.
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Leadership wants data, not stories
Anecdotes do not answer the board’s question: are our patients getting better care than last quarter?
Nº 003 · How Loop fits
What Loop unlocks at hospital scale.
Loop ships consistent follow-up to every location, returns structured data, and makes the gaps visible, without changing the front-line workflow.
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One standard, every location
Define follow-up templates centrally; deploy them per location, per doctor, or per visit reason. See how a single template runs end to end.
Templates · per location, per doctor.
- 02
Structured data your team can analyze
Every call lands as structured fields: owner-reported state, flags, next steps. Pipe to your warehouse.
Warehouse-ready · by default.
- 03
Visibility across the portfolio
Compliance, escalation rates, and rebookings, segmented by clinic, doctor, condition, and template. The same standard scales down to small independent clinics and solo veterinarians.
Audit · on every call.
Nº 004 · The shape of it
A 1% improvement in forward-booking is meaningful at hospital scale.
Loop is rarely the headline ROI line item. It is the foundation underneath retention, rebookings, and clinical-quality programs. The first month pays back the year.
- Fig. 01 +1%
forward-booking across a 12-clinic group is six-figure recurring revenue. Loop usually delivers more.
Nº 005 · From the field
We finally have a number we can put on ‘how often we call the patient back’, and a way to bring the bottom locations up to the top.
Nº 006 · Common questions
The questions hospital groups ask before they pilot.
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Q · 01 How do you roll Loop out across multiple locations?
ATemplates are defined centrally and deployed per location, per doctor, or per visit reason. There is no per-clinic setup project. Locations come online as fast as your medical leadership can sign off on the templates.
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Q · 02 Can our analytics team work with the call data centrally?
AYes. Every call returns as structured fields: owner-reported state, flags, next steps. Pipe it to your warehouse and segment by clinic, doctor, condition, or template. The audit trail is available on every loop.
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Q · 03 Does Loop integrate with our PIMS or hospital information system?
AToday, intake is by EMR upload or a structured CSV from your PIMS. For groups, we can scope a deeper read from your hospital information system as part of the pilot, so loops are scheduled from your existing system rather than a parallel one.
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Q · 04 How do you scope a pilot at hospital scale?
ATwo locations, the same template, one month. We agree the metrics up front, run loops on every eligible discharge, and bring the numbers back. No long contract before the data is on the table.
Nº 009 · The next step
See Loop run across two of your locations for a month.
We will scope a structured pilot: same template, two locations. We will bring you the numbers. No long contract.
Early access slots are limited.